FAQ

Please select a topic below to view questions and answers regarding that topic.

1. What types of walking canes do you offer?

• Our canes come in a variety of styles, including traditional, adjustable, folding, and decorative options.

2. What materials are your canes made of?

• Our canes are made of wood, metal, plastic, or a combination of these materials.

3. Do you offer custom-fit canes?

• Yes, we offer custom-fit canes to ensure the most comfortable and secure fit for our customers.

4. How do I determine the correct cane height for me?

• Please refer to our "How to properly measure your walking Cane Article".

5. Do you ship internationally?

• Yes, we do ship our products internationally.

6. What is your return policy?

• If you are not satisfied with your purchase, you may return it within 30 days for a full refund or exchange.  Please see our Canes Galore Return Policy here,  https://www.canesgalore.com/pages/canes-galore-return-policy

7. What is the Shipping policy on your Items?

• Once a order is received we fulfill that order within 48-72 hours depending on what day of the week and time the order is placed.  If orders are placed on a Friday they will be shipped first thing the following Monday morning.

8. How do I contact customer support?

• You can contact our customer support by phone or email, or through the "Contact Us" form on our website.